FAQs - Party Tyme Treats and Amusements Utopia

we are a bouncy castle event company

FAQ

Browse our most frequently asked questions list below to learn everything you need to know!

In the event of rain, where we are unable to set-up, there will be no charge and your deposit will be returned. However, after set-up, regular prices apply if it begins to rain.

How do I reserve?

After we have received your booking and deposit, your item will be reserved for you.

What are the conditions of payment?

Once your deposit has been received, the balance is due when we arrive to set-up. Payment may be paid by cash, visa, m/c, or company cheque.

What is my responsibility?

You supply…
* Adult Supervision
* Appropriate space with no obstructions
* Flat surface with ability to anchor into ground
* Electrical outlet within 100 ft.

A rental agreement must be signed before Party Tyme Treats & Amusements releases any rental equipment

What is Party Tyme Treats & Amusements' responsibility?

* We supply equipment in good working order
* We deliver, set-up and take down (for items over $170.00 before supplies, delivery & taxes)
* We supply all the necessary equipment needed, including any items required to ensure safety
* We supply extension cords

Note: Mileage fees will be applied for delivery outside Barrie area.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.

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